Medical

All medical plans are the same, right?

While we’d like to think our plans can do everything for everyone, the truth is you need to choose the best plan for your situation. That means asking yourself important questions like:

  • Would I rather save money or have the most choice possible?
  • Is my favorite doctor out-of-network for Kaiser/UHC?
  • Do I usually spend more than $1,500 per year on medical care?
  • Would I rather take ServiceNow’s HSA contribution or be in a no-deductible health plan?

Ready to answer these questions?

Visit ALEX, our online benefit advisor will guide you through questions to help you understand our benefits and make the best choice for you and your family.

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Try Alex

Benefit Advocate

Call: (925) 658-1581
Email: servicenow@alliant.com

Health Plan Contacts

UHC HDHP

Policy/group #: 909166
Call: (866) 734-7670
Website: myuhc.com

UHC PPO

Policy/group #: 909166
Call: (866) 844-4864
Website: myuhc.com

Kaiser HMO

Policy/group #, Northern CA: 603745
Policy/group #, Southern CA: 231166
Call: (800) 464-4000
Website: kp.org

Plan FeaturesUHC HDHP/HSAUHC HDHP/HSAUHC PPOUHC PPOKaiser HMO (CA Only)
In-NetworkOut-of-NetworkIn-NetworkOut-of-NetworkIn-Network
Annual Deductible$1,500 individual
$3,000 family
(combined with Out-of-Network)
$1,500 individual
$3,000 family
(combined with In-Network)
$500 individual
$1,500 family
(combined with Out-of-Network)
$500 individual
$1,500 family
(combined with In-Network)
None
Annual Out-of-Pocket Maximum$3,000 individual
$6,000 family
$4,500 individual
$9,000 family
$3,000 individual
Up to $6,000 family
$4,500 individual
Up to $9,000 family
$1,500 individual
Up to $3,000 family
Preventive CareNo charge40% after deductibleNo chargeNot coveredNo charge
Primary Physician Copay10% after deductible40% after deductible$25 per visit40% after deductible$25 copay
Specialist Copay10% after deductible40% after deductible$25 per visit40% after deductible$25 copay
Lab and X-Ray10% after deductible40% after deductible10% after deductible40% after deductibleNo charge
Emergency Room10% after deductible10% after deductible$100 copay (deductible waived)$100 copay (deductible waived)$100 copay
Inpatient Hospitalization10% after deductible40%* after deductible10% after deductible40% after deductible$250 per admission
Prescriptions* Generic (Tier 1)$10 copay**25% of allowable amount$1025% of allowable amount$10
Brand (Tier 2)$25 copay**See plan documents for details$25See plan documents for details$20
Non-formulary (Tier 3)$40 copay**See plan documents for details$40See plan documents for details$20
Specialty$100 copay**See plan documents for details$100See plan documents for details$20

* As part of Health Care Reform, medical plans must cover certain Preventive Care Medications at no cost (deductible does not apply). For example, Tier One contraceptives are covered at no charge. Call the number on your UHC ID card or visit myuhc.com to review the complete Preventive Care Medication Listings.

 ** After deductible

Deep Dives

For a deep dive into how each plan works, choose the one you’d like to learn more about.

UHC High Deductible Health Plan with HSA


UHC Preferred Provider Organization (PPO)


Kaiser Permanente Health Maintenance Organization (HMO) – CA only


UnitedHealthcare High Deductible Health Plan (HDHP) with HSA

This is a PPO-style plan with a higher deductible. It utilizes the Choice Plus network of physicians and facilities. There is one notable difference between the HDHP and a traditional PPO plan: first, the deductible is higher and you must pay the deductible before the plan pays benefits for most services.

There are also advantages to this medical plan:

  1. Your semi-monthly payroll contribution is less than the other medical plan choices.
  2. You can open a Health Savings Account (HSA) and save for health expenses with pre-tax money.
  3. SerivceNow contributes money to your HSA – up to $1000 for single coverage and up to $2000 for employee + dependent(s). The amount ServiceNow contributes is pro-rated throughout the year based on your date of hire.

*What’s an HSA? Learn more about them here.

Plan Benefit Summary

More Plan Documents and Forms

Save time and money with virtual care included with the UnitedHealthcare HDHP Plan

This plan includes virtual visits, which means you can sit back and talk to board-certified doctors anywhere you’re most comfortable. It’s perfect for those times when you’re too busy to get an appointment with your primary care doctor or they are simply too far away.

Cost: $50 copay per visit before you meet your deductible. After you meet your deductible, it costs just $5 per visit. Visits cost nothing after you meet your annual out-of-pocket maximum.

What can be treated: You can get care without leaving home for minor health issues such as allergies, cold and flu, and common infections.

UnitedHealthcare Preferred Provider Organization (PPO)

This is a “traditional” PPO medical plan. The deductible is low, but your semi-monthly payroll deductions are higher than our other medical plans – and you do not have access to the Health Savings Account, it is only available through the UnitedHealthcare HDHP medical plan discussed above. The PPO plan also uses the Choice Network of physicians and facilities.

Plan Benefit Summary

More Plan Documents and Forms

Save time and money with virtual care included with the UnitedHealthcare PPO Plan

This plan includes virtual visits, which means you can sit back and talk to board-certified doctors anywhere you’re most comfortable. It’s perfect for those times when you’re too busy to get an appointment with your primary care doctor or they are simply too far away.

Cost: $10 copay

What can be treated: You can get care without leaving home for minor health issues such as allergies, cold and flu, and common infections.

Kaiser Permanente Health Maintenance Organization (HMO) – California Employees Only

Choosing Kaiser provides opportunity to great, centralized care. All the doctors, labs, pharmacies are right there are campus and remove the guesswork of where to go for services. Everything is co-pay driven, there are no deductibles to satisfy. One important thing to keep in mind is that when you choose Kaiser, you cannot seek care outside of Kaiser unless it is a medical emergency and Kaiser is not the nearest facility.

Plan Benefit Summary

More Plan Documents and Forms

Save time and money with virtual care included with the Kaiser HMO plan

This plan includes telehealth, which means you can connect with your Kaiser Permanente care team by phone, e-mail or video whenever coming to a facility just won’t do.

Cost: $0 – there is no copay for virtual visits.

What can be treated: You can get care without leaving home for minor health issues such as allergies, cold and flu, and common infections.