Inspired to be the Best

We are proven experts in extending the life of consumer electronic devices and leaders in reverse logistics solutions. With unmatched standards, our battle-tested innovative approach leads the industry.

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Comprehensive Device Lifecycle Management

Our commitment to excellence is unmatched and our experience, ingenuity, tenacity, technology, talent, and scalability allows us to set the standard by which others measure success.

  • Reverse Logistics – Best-in-class customized services built to fit your evolving needs.
  • Device Repair and Remanufacturing – Full spectrum device repair, restoration and remanufacturing capabilities.
  • Device Remarketing – Diverse network of partners and sales channels increase device resell values.
  • Recycling and Reclamation – Socially and environmentally responsible R2 (Responsible Recycling) processing maximizes product reuse and resell value.
  • Customer Focus – Exceeding expectations daily.

We Maximize device value throughout the lifecycle

  • Repair Services 
    From simple to complex repair programs, we deliver value through our capabilities, expertise and unwavering quality standards.
  • Product Services 
    Offering high quality products, sales and sourcing solutions and a full suite of sort, test, grade and kitting services.
  • Buy Back & Trade-in 
    We accept devices in any condition covering many channels, from Enterprises and Universities to ITADs and Retailers.

Encore Certifications & Standards

Our integrity and high standards are demonstrated not only in the quality products and services we provide, but also in the certifications and standards we adhere to.

ISO 9001

Quality Management System (QMS) – Our commitment and ability to meet customer and regulatory requirements.

ISO 14001

Environmental Management System (EMS) – Our framework to improve resource efficiency, decrease waste, and reduce costs.

ISO 18001

Occupational Health and Safety Assessment Series (OHSAS) – Our management system to ensure organizational health and safety.

Responsible Recycling (R2)

Our dedication to practices for managing used and end-of-life electronics, components and materials.

OEM Parts Policy

Our internal pledge for only using authentic OEM Parts & removing all non-conforming parts from every phone we open.

Meet Encore Repair

Encore is led by an experienced team is battle-tested and continually strives to find new ways to unlock value and solve challenges for our partners.

The Team Join Our Team