Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement – We are committed to protecting your privacy. Only authorized employees within the company use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers

Confidentiality – Customer records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities.  We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer – Exclusions and Limitations  – The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  1. Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  2. Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment – Cash or Business Checks, Bankers Draft or Financial Institution Transfers are acceptable methods of payment and receive the reflected cash discount price of 3.5% (Visa and Mastercard credit/Debit Cards may incur a 3.5% convenience fee).  Our Terms are payment in full at time of order (except where delivered by OIC-terms are outlined on Customer invoice.) All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur monthly late payment interest at the rate of 18 % A.P.R. base rate on the outstanding balance until such time as the balance is paid in full and final settlement, with a minimum $5.00 monthly service fee. We reserve the right to seek recovery of any monies remaining unpaid thirty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed allowable amount. In such circumstances, you shall be liable for any and all additional administrative and/or court costs as allowed by Washington State law.  Returned checks will incur a $75.00 charge to cover banking fees and administrative costs. In an instance of a second Returned checks, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy – A minimum 24 hour notice of cancellation is required. Notification must be, for instance, in person, via email, and/or fax. We reserve the right to levy a $75.00 charge to cover any subsequent administrative expenses.

Exchanges & Refunds Policy – Customer may exchange or return any new, unused, merchandise along with all original manufacturer boxes (serial number intact) and literature for a credit within fourteen (14) days, or a refund within five (5) days from date of invoice.  Return Authorization is required prior to returning any items to OIC.  Please be advised, some manufactures do not allow for “returns” including, but not limited to, upholstery items, exam supplies, and “special order” items.  Some items may incur a “restocking fee”.  Shipping & handling fees are none refundable.   Please note that OIC’s showroom location may have different policies.  Please refer to your invoice for complete information.

Accuracy of Billing and Account information – You agree to provide current, complete, and accurate purchase and account information for all purchases made at the website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

Availability – Product prices and availability are subject to change at any time and without notice. OIC may place a limit, at any time and for any reason, on quantities that may be purchased per order, per account, per credit card, or per person.  All products or services with a $0.00 cost or “call for quote / price” are not available for “quick sale” through this website and will be treated as a request for quote.  OIC may also refuse, reject or cancel any order at any time and for any reason. If your credit card expires between when you place your order and when we process the transaction, we may cancel the order.  OIC also reserves the right, in its discretion, to restrict or prohibit sales to dealers or resellers and as restricted by manufacturers.  Unless otherwise stated, the products and services featured on this website are only available within the United States of America. All advertising is intended solely for the U.S.A. market. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, manufacturers, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Links from this websiteWe do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice – Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

Communication – We have several different e-mail addresses for different queries. These and other contact information can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.  OIC, LLC is registered in the State of Washington as a Legal Entity, domestic Limited Liability Company filing as a corporation.

Force Majeure – Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver – Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General – The laws of Washington State govern these terms and conditions. By accessing this website and using our services/buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the Washington state courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes – The Company reserves the right to update the Terms of Sale and conditions at any time and your continued use of the site will signify your acceptance of any adjustment to these terms. Please review the current Terms of Sale each time you visit this website. These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of this website and/or undertaking of a Purchase or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© OIC, LLC 2012 All Rights Reserved

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