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Disaster Recovery Support
Spark Box has two network operations center (NOC) located in Seattle, Washington running 24x7x365. The NOC uses advanced event detection systems and SLA-specific responses to keep infrastructure operating. Our technicians have a broad experience across public and private cloud platforms as well as traditional IT infrastructure. As a customer, you will get detailed runbooks documenting work steps used to manage issues.

Technical Support
Our support staff is available 24/7/365